Frontline Insurance Review

Last Updated: March 16, 2023

About Frontline: Is it the Right Choice?

Frontline Insurance is a property and casualty insurance company based in Lake Mary, Florida, that offers coverage for homes, condos, and businesses in several states across the United States. Founded in 2005, Frontline Insurance has become a trusted provider of insurance policies for homeowners, property managers, and businesses alike. 

One of the key features of Frontline Insurance is its dedication to providing personalized service to its clients. Their team of experienced insurance professionals work closely with clients to understand their unique needs and help them choose the best coverage options to protect their assets. Whether it’s a single-family home, a high-rise condominium, or a commercial property, Frontline Insurance has a variety of policies to meet the specific needs of each client. 

Frontline Insurance also offers a user-friendly website that allows clients to manage their policies, file claims, and access helpful resources. The website is designed to make it easy for clients to get the information they need and to quickly take care of insurance-related tasks. 

In addition to providing top-notch insurance coverage and customer service, Frontline Insurance is committed to being a socially responsible company. They have implemented several environmentally-friendly initiatives, such as paperless billing, to reduce their carbon footprint. They also support local communities by partnering with nonprofit organizations and volunteering their time and resources. 

Overall, Frontline Insurance is a reputable insurance company that offers personalized service, a variety of coverage options, and a commitment to social responsibility. If you’re looking for insurance coverage for your home or business, Frontline Insurance is definitely worth considering. 

Frontline Insurance – Products and Services

Frontline Insurance offers a wide range of insurance products and services to meet the needs of homeowners, property managers, and businesses. Some of the main products and services offered by Frontline Insurance include: 

• Homeowners Insurance: Frontline Insurance offers homeowners insurance policies that provide coverage for damage to the home and personal property, as well as liability protection in case of accidents on the property. 
• Condo Insurance: For owners of condominiums, Frontline Insurance offers condo insurance policies that provide coverage for the interior of the unit, personal belongings, and liability protection. 
• Business Insurance: Frontline Insurance offers business insurance policies for a variety of industries, including retail, hospitality, and professional services. These policies provide coverage for property damage, liability protection, and business interruption. 
• Flood Insurance: Frontline Insurance offers flood insurance policies that provide coverage for damage caused by flooding, which is typically not covered by homeowners or business insurance policies. 
• Windstorm Insurance: Frontline Insurance offers windstorm insurance policies that provide coverage for damage caused by high winds, which is particularly important for properties located in coastal areas that are at risk of hurricanes. 

Overall, Frontline Insurance offers a wide range of insurance products and services that are designed to provide comprehensive coverage and protection for homeowners, property managers, and businesses. With personalized service, a commitment to social responsibility, and a user-friendly website, Frontline Insurance is a trusted provider of insurance policies in several states across the United States. 

Pros and Cons of Frontline Insurance

• Wide range of insurance products
• Competitive pricing
• Excellent customer service
• Financial stability

• Limited availability
• Limited online capabilities
• Limited discounts

Sample of customer reviews

Frontline has been my Homeowners Insurance since I bought my house in 2019. 
They handled my roof claim without issue.  It was damaged from a hail storm.  The premiums have stayed low and I recommend them to everyone who needs homeowners insurance! 

Frontline Sucks!! Had a policy on my home, and because we were doing some remodeling ( cosmetic stuff) they dropped us.  Now being in Gulf Shores, we are fucked due to a lapse.  No claim ever.. This is asanine 
Wish they had negative stars 

Financially unstable just lost its demo-tech rating is now without a viable company rating. Company is on its way to the dumpster 

I had hail damages on my roof. After filing an online claim, Frontline responded promptly by sending out an inspector to my house followed soon by a detailed investigation report and estimated payment for damages. 

They continue to send me information for another customer (I am not a customer of this insurance company). 

Third-party reviews

Frontline Insurance has high ratings from both the Better Business Bureau (BBB) and A.M. Best, which are trusted organizations that evaluate the financial strength and customer satisfaction of insurance companies. Here’s what you need to know about Frontline’s ratings: 

Better Business Bureau (BBB): Frontline Insurance has an A+ rating from the BBB, which is the highest rating possible. The BBB evaluates companies based on factors such as their business practices, customer service, and transparency. Frontline Insurance has been accredited by the BBB since 2013, indicating that they meet the organization’s standards for trustworthiness and transparency. 

A.M. Best: A.M. Best is a rating agency that evaluates the financial strength and creditworthiness of insurance companies. Frontline Insurance has an A- (Excellent) rating from A.M. Best, which indicates that they have a strong financial position and are likely to be able to meet their obligations to policyholders. A.M. Best evaluates companies based on factors such as their balance sheet strength, operating performance, and business profile. 

Conclusion

Frontline Insurance has received generally positive reviews from both customers and third-party organizations. Customers have praised the company for their competitive pricing, responsive customer service, and easy claims process. Frontline Insurance has high ratings from trusted organizations such as the Better Business Bureau and A.M. Best, indicating that they are a reputable and financially stable insurance provider. While there are some negative reviews, these are in the minority, and Frontline Insurance has responded to them in a professional and helpful manner. Overall, Frontline Insurance’s positive reviews and high ratings suggest that they are a reliable and trustworthy insurance company that provides quality service to their customers. 

Sources

Yelp 

Clearsurance 

Frontline insurance