Olympus Insurance Reviews 2023
Is it the Best Insurance in Florida?
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Last Updated: October 11, 2023
We have a comprehensive review of Olympus Insurance, covering various aspects of the company such as their products and services, customer reviews, third-party ratings, and our final thoughts and recommendations. If you are considering purchasing insurance from Olympus Insurance, read on to learn more about this company and its offerings.
At a Glance
- Reviews: Google (146), Clearsurance (6) |Total (152)
- Ratings: Google (2.5), Clearsurance (2.5) |Average Rating (3.3)
- Olympus Insurance Phone Number: 800-711-9386
- Olympus Insurance Address: 6C8J+G6 Baymeadows Center, Jacksonville, FL, USA
Olympus Insurance Overview
Olympus Insurance is a Florida-based insurance company that specializes in providing homeowners insurance and flood insurance to customers. Founded in 2007, Olympus Insurance is headquartered in Palm Beach Gardens, Florida, and is licensed to provide insurance to Floridians. The company’s mission is to provide customers with high-quality insurance products and exceptional customer service.
Pros and Cons
- Strong financial stability
- Convenient payment options
- Customizable coverage
- Easy online claiming process
- Limited availability (available only in Florida)
- High rates
- Limited information in website

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Product and Services
Olympus Insurance offers several types of insurance products, including homeowners’ insurance, flood insurance, and umbrella insurance. Their homeowner’s insurance policies provide coverage for damages caused by fire, wind, hail, and other types of disasters, as well as liability coverage in case of accidents on the property.
The company’s flood insurance policies are backed by the National Flood Insurance Program (NFIP) and provide coverage for damages caused by flooding. Additionally, Olympus Insurance offers umbrella insurance to provide customers with additional liability coverage beyond the limits of their existing policies.
Specialized products that you can get through Olympus Insurance are:
- Florida homeowner’s insurance
- Florida/landlord rental insurance
- Scheduled personal property coverage
- Florida townhouse insurance
- Dwelling under construction
- Florida condo insurance

Olympus Customer Reviews
Although Olympus Insurance is a large company, it has a relatively small number of reviews. Positive reviews mention favorable pricing and service, while recent negative reviews claim that policies have been cancelled and claims denied. Here is the sample of customers reviews:
Quote interface was easy to use, and Evan was knowledgeable and quick to respond to questions. The entire process was smooth even through a few adjustments I had to make due to updated information.
I had significant damage to my pool cage and privacy fence when hurricane Nicole hit central Florida in early November 2022. I filed a claim using the Olympus website and they immediately responded and within several days an adjustor scheduled to assess the damage.
I have a claim with them from hurricane Ian. They sent me a confirmation email with the desk adjusters’ email and extension. A few days later a different adjuster called me named Keisha Gwin and told me she was the adjuster. I have attempted to contact her several times by phone.
The company staff I had a conversation with was so polite and was explaining to me about the Flood coverage, if though she was not an agent. The pricing for Florida home insurance is worth it with Olympus as well.
The claim processing is very slow although you report online you need to give a round of phone calls. But your claim will be addressed by a professional making you understand every question you ask.
Source: Google, BBBOlympus Insurance Claims and Customer Service
Olympus Insurance goes the extra mile to ensure accessible and efficient customer service and claims assistance. Here are some additional details to complement the information about their customer service and claims:
Multiple Contact Options: Olympus Insurance offers multiple channels for contacting their policy services and claims departments. Policyholders can contact (800) 711-9386 or email policyservices@oigfl.com. For claims-related inquiries, the claims hotline is available at (866) 281-2242, and they can be reached via email at olympusclaims@oigfl.com.
24/7 Claims Hotline: The claims hotline operates 24 hours a day, seven days a week, allowing policyholders to report claims or seek assistance at any time. This availability is precious in emergencies when immediate action is required.
Emergency Request Support: Olympus Insurance recognizes that emergencies can happen anytime. Their claims hotline operates round the clock and accommodate emergency requests. This ensures that policyholders can receive prompt assistance during critical situations, such as severe weather events or sudden property damage.
Olympus Home Insurance
Florida is particularly vulnerable to natural disasters such as hurricanes and floods, which makes having adequate homeowners’ insurance coverage all the more important. Olympus home insurance policies provide coverage for damages caused by perils such as fire, wind, hail, and lightning, as well as liability coverage in case of accidents on the property. The policies also cover additional living expenses if the homeowner is temporarily displaced from their home due to a covered loss.
In addition to their standard homeowner’s insurance policies, Olympus homeowners’ insurance also offers optional coverage add-ons to provide customers with additional protection. These add-ons include:
Flood insurance: This provides coverage for damages caused by flooding, which is not typically covered under standard homeowners’ insurance policies.
Equipment breakdown coverage: Olympus’s equipment breakdown coverage provides coverage for the repair or replacement of essential equipment in the home, such as air conditioning units or water heaters, in case of mechanical failure.
Water backup coverage: This provides coverage for damages caused by water backup or sump pump failure, which is not typically covered under standard homeowners’ insurance policies.
Service line coverage: This provides coverage for damage to service lines such as water, sewer, or electrical lines on the property.
Identity theft coverage: This provides coverage for expenses related to identity theft, such as legal fees or lost wages.
Olympus Insurance Company Reviews
Olympus Insurance has received positive ratings for their financial stability from various rating agencies, including A.M. Best, which has assigned them an A- (Excellent) rating. This rating is a reflection of their strong ability to fulfill financial obligations to their customers.
Furthermore, the company has been accredited by the Better Business Bureau (BBB) since 2010 and currently holds an A+ rating from the organization. Also, Demotech rates Olympus with “A-” These ratings speak to the company’s dedication to providing reliable coverage and quality customer service to their policyholders.
Final Thoughts and Recommendations
Overall, Olympus Insurance is a good company that offers its customers high-quality insurance products and services. While there are some negative reviews and customer feedback, most of the reviews suggest that the company is reliable and provides good customer service. Furthermore, Olympus insurance A.M. Best rating also indicates that the company is financially stable and can meet its customer obligations.
Olympus Insurance is a company worth considering if you are searching for homeowners’ insurance or flood insurance. However, we always suggest you search for an” insurance agent near me” to connect with local professionals who can provide accurate and up-to-date information about Olympus Insurance and its policies.
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Frequently Asked Questions
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What is the cost of Olympus flood insurance?
The average annual premium for a $300k newly built home is $1428.
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Is Olympus Insurance a good company?
Olympus Insurance claims to offer affordable rates and customizable coverage for homeowners’ insurance. The company also states that it has a strong financial foundation and offers convenient payment options. However, some potential drawbacks include limited availability in certain states, mixed customer reviews, and limited information provided on their website.
Ultimately, whether Olympus Insurance is a good company for you depends on your individual needs and preferences. It’s important to do your own research, read reviews from multiple sources, and carefully consider the benefits and drawbacks of working with this company before deciding.
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What types of insurance does Olympus Insurance offer?
Olympus Insurance offers homeowners’ insurance for both primary and secondary homes.
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What should I do if I need to file a claim with Olympus Insurance?
If you need to file a claim with Olympus Insurance, you can do so online or by calling their claims hotline. You will be assigned a claims adjuster who will guide you through the process.
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Is Olympus insurance company in trouble?
Olympus Insurance is not currently in trouble, as evidenced by its strong position in the Florida home insurance industry. With a proven track record of stable financials, the company has demonstrated its ability to navigate challenges and maintain a reliable operation.
Highlights
- At a Glance
- Olympus Insurance Overview
- Pros and Cons
- Product and Services
- Olympus Customer Reviews
- Olympus Insurance Claims and Customer Service
- Olympus Home Insurance
- Olympus Insurance Company Reviews
- Final Thoughts and Recommendations
- Compare Top Insurance Companies Review
- Frequently Asked Questions