Wawanesa Insurance Review 2023

Overview of Wawanesa Insurance in the U.S.

• No. Of Reviews: Consumer Affairs (194), Clearsurance (167), Better Business Bureau (18) | Total Reviews: 379
• Rating: Consumer Affairs (2), Clearsurance (3.83), Better Business Bureau (1.28) | Average Rating: 2.37/5
• Phone Number: 800-640-2920
• U.S. Address: San Diego, CA 92138-9492

About

Originally from Canada, Wawanesa Insurance is a property and casualty insurance provider that has been in operation for over 125 years. It was founded in 1896 in Wawanesa, Manitoba. Wawanesa offers a range of insurance products, including auto, home, condo, and renters insurance.

Wawanesa Insurance entered the U.S. market in 1974 and started offering auto insurance in California. Eventually, the company expanded its services to Oregon. So, these are the only two service states of the company.

Available Insurance Coverages

• Auto Insurance
• Homeowners Insurance
• Renters Insurance
• Condo Insurance
• Pet Insurance

Even within the two service states, the available insurance coverages vary:

Why is Wawanesa Quote So Cheap?

The cheap Wawanesa insurance quotes are the result of the company’s operating philosophy, where it directly offers auto, home, condo, and renters insurance to the customers. Likewise, the company maintains a below-industry-average expenditure for advertisements and passes the cost savings to you through lower insurance premiums.

Wawanesa Car Insurance Discounts

• Good driver discount, because “Good drivers deserve great rates!”
• Multi-car discount
• Loyalty discount, for being continuously insured by Wawanesa for one full year
• Defensive driver discount (Mature driver course for 55 years or older)
• Multi-policy discount
• Anti-theft discount (Available for both factory-installed and after-market anti-theft devices)
• Affinity discount, you are a member of one of Wawanesa’s Affinity group partners

Wawanesa Home Insurance Discounts

• Loyalty discount, after completing one full year as a policyholder
• Multi-policy discount
• Claims free discount, if you haven’t made any claims in the first year
• Non-Smokers home insurance discount, if all residents are non-smokers
• Sprinkler protection discount for those who have fully automatic sprinkler system
• Burglar alarm insurance discount
• Water alarm insurance discount to detect water leak

Customer Satisfaction and Financial Rating

Better Business Bureau – A+

Wawanesa Insurance has an A+ accreditation from the BBB, which is their judgment of how well the insurance company will handle customer services, like handling complaints.

J.D. Power – Highest in Customer Satisfaction Among Auto Insurers in California

In the J.D. Power 2022 U.S. Auto Insurance Study, Wawanesa Insurance was awarded “Highest in Customer Satisfaction Among Auto Insurers in California” for the third year in a row. This award shows the company’s dedication to placing customers at the heart of its operations. This study was based on the responses from 4,471 auto insurance customers in California. Wawanesa’s score of 879 (on a 1,000-point scale) is 26 points higher than last year, 35 points higher than any other insurer in California, and 3 points above the next- ranked auto insurer nationally.

A.M. Best – B (Fair)

In addition, Wawanesa has an A.M. Best rating of B (Fair), which means that the company may have a difficult time paying out many claims at the same time, such as in cases of natural disasters in a particular location.

Wawanesa Customer Service

Customer Service Hours:

• Monday to Friday 7:30 am – 7:30 pm PT
• Saturday 8:00 am – 4:30 pm PT

Claims:

How to File a Claim with Wawanesa Insurance?

• File a claim online
• Make a phone call to their 24/7 claims phone number: 888-929-2252

 

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Wawanesa Insurance Review: Is Wawanesa a Good Insurance Company?

Due to competitive car insurance rates and discounts, Wawanesa car insurance policyholders can expect to save a lot. Likewise, their responsive, helpful, and personalized service during the quoting and claims process is appreciated by current policyholders, as demonstrated in our customer reviews section.

Like any insurance provider, Wawanesa Insurance has received mixed online reviews from customers. Customers have complained about rate increases, and some delays in claims handling. Additionally, this company may not be for you due to limited availability if you reside outside California and Oregon. Compared with other insurance companies in the U.S., this one does not have a mobile app yet, which may be inconvenient for some users. Their A.M. Best rating is also lower, which shows that they may not be able to pay out many claims at once.

Overall, the company has a good reputation in California and Oregon and is one of the best providers there. As the decision maker, you must consider all these factors before drawing a conclusion.

Compare Wawanesa Insurance Review VS Other Companies

• Statefarm Insurance: Best cheap coverage in Oregon
• GEICO Insurance: Cheapest rates in California
• Progressive Insurance: Best for drivers struggling with a poor record
• Farmers Insurance: Best for discounts and fast claim handling
• Allstate Insurance: Lower complaints but a bit costly

Sources

• Wawanesa US
• BBB
• Consumer Affairs
• Clearsurance