Universal North America Insurance Reviews 2022

Is It What You Are Looking For? | ⭐⭐⭐

TLTR: Universal North America insurance review blog aims to provide factual information on Universal North America Company. It elaborates on the coverage and products provided by the carrier. It also includes different reviews and ratings to help you determine whether Universal North America is the right choice for you or not. 

Is Universal North America Insurance a Good Carrier?

Universal North America is a superregional insurer that runs in 17 states and four time zones. As an insurance company, they are dedicated to offering high-quality coverage for a wide range of insurance requirements, including homeowners, renters, dwelling fire, flood, earthquake, and commercial. They have a clear vision. They have a conservative corporate strategy and treat their clients and agents with respect. Thus, they have good customer service. They are able to pay claims and care for the policyholders when they are most in need because of their stable financial base. 

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In this blog

About Universal North America Insurance

Universal North America Insurance is a Florida-based insurance company. The firm was established in 2002, in Puerto Rico. Universal North America is a fully owned subsidiary of Universal Group, Inc. It is Puerto Rico’s primary supplier of property/casualty, car and life insurance, policy financing, and investment products. This carrier has insurance expertise, experience, and is dedicated to quality and service.  

Universal North America Insurance Reviews

Universal North America Insurance Pros and Cons 




  • Universal’s special website feature, My Universal makes payments and provides access to important policy documents online. 
  • They are affordable and impressive coverage options. 
  • Not available in all states. 
  • Cannot obtain insurance quotes online 


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Their Products

Universal North America provides a variety of home insurance related options. The organization offers basic coverage such as homeowners, renters, and condo insurance, as well as specialty coverage such as earthquake, flood, and fire protection. The company also offers commercial, equipment, and business insurance to complement their home insurance offerings.  Depending on which state you reside in, their coverage options may differ. The range of products offered at Universal North America Insurance is as follows:  

Homeowners Insurance  State Auto Safety 360 
Dwelling Fire  Condo Insurance 
Flood Insurance  Earthquake Insurance 
Equipment Insurance  Commercial Insurance 
Renters Insurance   

Homeowners Insurance From Universal North America

Universal North America Homeowners insurance is designed to safeguard your home and your belongings. The coverages included in homeowner insurance are:  

Dwelling Coverage: Universal provides coverage for replacing the structure of a damaged house up to the policy limits. This includes connected constructions such as swimming pools and screen pool enclosures. 

Other Structures: Coverages provide replacement cost for detached structures such as a fence, tool shed, or gazebo. 

Personal Property & Valuables: Universal replaces personal belongings such as clothing, furniture, jewelry, furs, and heirlooms. 

Personal Liability Insurance: They cover claims for property damage or physical harm for which the homeowners are legally liable. 

Medical Payments: Compensation of medical bills for anyone harmed while visiting (who is not a family member). 

Loss of Use: Compensation for any costs over typical living expenses if damage prohibits the family from living in their house. 

Customized Coverages 

Scheduled personal property  Settlement for personal property value loss 
Damage due to water  Permitted incidence occupancies 
Protection of home equipment  Town house row house coverage 
Personal injury  Increased other structures 
Coverage for rental to others  Unoccupied or seasonal property coverage 
Increase limit of liability  Coverage for identity fraud expense 
Increased loss assessment  Expanded replacement cost terms 


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Flood Insurance From Universal North America

Universal Flood Insurance is provided in collaboration with the National Flood Insurance Program (NFIP); thus, the coverage is backed by the federal government. Almost every residence in participating towns is eligible for flood insurance under NFIP criteria, and policyholders will get the following additional benefits: 

  • There is no loan to repay, unlike many government disaster aid packages. 
  • Coverage can be increased to include valuable personal possessions. 
  • Once coverage is in place, immediate assistance is provided in the form of advances or partial payments. 

Earthquake Insurance From Universal North America

 Many factors influence the cost of your earthquake insurance. They are as follows:  

  • Your house’s age and location 
  • Style of construction 
  • Proximity to a fault 
  • Deductibles 
  • Amounts of coverage

    Universal North America provides comprehensive and limited earthquake insurance choices to fit your budget. 

  • Limited insurance- This provides basic coverage to safeguard your house.  
  • Comprehensive policy- This provides coverage for your home, extra buildings such as patios and pools, personal belongings, and additional living expenses if you are forced to leave your home following an earthquake.

Refer to the table to find out about their coverage and costs: 

Coverages  Limited Policy  Comprehensive Policy 
Dwelling  $250,000  $250,000 
Personal Property  $5,000  $125,000 
Additional Living Expenses  $1,500  $25,000 
Other Structures    $25,000 
Deductible Amount/ Percentage  $37,500/ 15%   $25,000/ 10% 


Reviews and Ratings of Universal North America Insurance

Rating Agency  Rating 
A.M. Best  B++ (Good) 
Demotech  A (Exceptional) 


Customer Review and Ratings

A.M. Best, a respected rating organization, has given Universal North America Insurance Company (UNAIC) a B++ (Good) rating. UNAIC has received an A, Exceptional Financial Stability Rating (FSR) from Demotech, Inc., an actuarial and financial analysis business. 

Review  Ratings 
Universal was outstanding throughout the assessment, remediation, and aesthetic fixes. They helped me choose contractors, provided advice, yet backed me up in my selections. They paid me on time and assisted me when I had queries about contractors. I shall always be with them. 




Their coverage and customer services are the finest I’ve ever seen.   ⭐⭐⭐⭐⭐ 
Universal Insurance Company of North America is an excellent insurance company to have. I could afford it since the rates are reasonable, affordable, and decent. 



Prices and coverage were good, but approximately a month after purchase, I received notice that my insurance was being discontinued due to a combination of incorrect/outdated information.  ⭐⭐⭐ 
Very disappointed after filing a homeowners claim and not receiving the amount in time.    

Sources: Wallet Hub, Yelp 


Our Rating: ⭐⭐⭐

It is a dynamic firm that offers personal and commercial coverage to protect all of your valuables. It is always working to incorporate technologies and quality procedures to assure your complete satisfaction. 

They are committed to providing excellent service, developing new goods, and continuous innovation. If you’re seeking comprehensive coverage and good service at a reasonable price, Universal North America Insurance is an excellent choice. 

Frequently Asked Questions

Is Universal Insurance Any Good?

Yes, Universal Insurance is a good insurance company with affordable rates. It aims to provide clients with good customer service. 

Who is Universal North America?

Universal North America, located in Sarasota, Florida, was founded in 2002 and provides coverage for homeowners, condominium unit owners, renters, flood, earthquake, hurricane, equipment breakdown, businessowners, and commercial residential insurance.

Why Should I Create My Universal Online Profile?

Registering at My Universal will save you time and will facilitate you with online services such as bill payments and accessing and viewing insurance documents online. 

How Long Does It Take to Get a Problem Fixed After a Claim Was Made?

Universal North America aims to provide timely service by assigning an expert adjuster to your claim and responding to any inquiries you may have – generally within one business day. Within five days, you must provide payment for the claim. 

Connect With The Best Insurance Agents Near You

Contact a local agent online to help you with your insurance needs.

Agency Height is a publication and directory platform that connects insureds to insurance agents. Its goal is to link insurance seekers with trustworthy insurance professionals. The blog published here is for informative reasons only and strives to offer factual information to the readers. 

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