Trexis Insurance Reviews 2023
Does It Have The Best Insurance For You?
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Last Updated: October 9, 2023
This review on Trexis Insurance provides detailed information on the carrier’s coverage and products. It also includes customer reviews and ratings to determine the company’s suitability.
Overview
- Reviews: Yelp (52), Better Business Bureau (5), Google Play (159), Total (216)
- Rating: Yelp (1), Better Business Bureau (1), Google Play (3.1), Average (1.7 out of 5)
- Phone number: (877)384-7466
- Corporate office: 4037 Rural Plains Cir Ste 100 Franklin, TN, 37064-1769 United States
Is Trexis Insurance a Good Option?
Trexis Insurance has a good rating from AM Best. However, it does not have a Better Business Bureau (BBB) rating. Additionally, the company needs to provide more information about its coverage options or claims processes, which may make it difficult for customers to decide whether to purchase a policy from Trexis. However, you can contact Trexis by phone, email, social media, and through the contact form on the official website. Overall, it is ultimately up to the individual to decide if Trexis Insurance is a good company.
About Trexis Insurance
Founded in 1997, Trexis Insurance has nearly 25 years of experience in the insurance industry. Headquartered in Tennessee, Trexis is currently focused on providing affordable auto insurance. Trexis Insurance provides insurance products and services for businesses and individuals. The company offers various coverage options, including general liability, workers’ compensation, commercial auto, and professional liability insurance.
Trexis has sold insurance through thousands of agents in these regions. Overall, the company has 201 to 500 employees. The insurance company’s parent company, Alfa, is a more established company with a reputation as one of the most affordable, reliable, and stable insurers in the United States.



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Trexis Insurance Pros and Cons
- Allows you to compare multiple offers from over 30 carriers to find the most suitable auto insurance policy for you.
- The company offers an online portal to pay and manage your policy quickly.
- Provides 24/7 customer service, making it convenient for you to apply for coverage and get assistance at any time.
- Insurance coverage is limited to only 11 states in the U.S. If you reside outside of these states, you cannot obtain a policy from this company.



Their Products
Trexis offers their customers one type of insurance coverage: auto insurance. In addition to its comprehensive coverage options, Trexis provides various risk management resources and tools to help policyholders minimize potential losses and protect their assets. These include safety training programs, loss control services, and claims management support.
Trexis Insurance offers a variety of coverage options for their customers, including:
- Collision Coverage covers damages to your car caused in an accident for which you are at fault.
- Comprehensive Coverage covers damages to your car that are not caused by another vehicle.
- Uninsured Motorists Coverage, which covers repairs to your car in the event of an accident with a hit-and-run driver
- Property Damage Liability Coverage pays for damage caused to someone else’s property during a collision.
- Bodily Injury Liability Coverage provides Coverage for injuries you cause to someone else.
- SR-22 Insurance is a high-risk auto coverage policy required by some states for drivers who have received a DUI. The SR-22 policy is an agreement between Trexis Insurance and the state that allows the insured to drive after getting a DUI.
Reviews and Ratings of Trexis Insurance
Rating Agency | Ratings |
---|---|
A.M Best | A+ (Excellent) |
BBA Ratings | No Rating Yet |
Trexis is rated A+ (Superior) by A.M. Best, a leading independent rating agency that evaluates insurance companies’ financial strength and creditworthiness. This rating indicates that Trexis has a strong ability to meet its ongoing insurance policy and contract obligations. However, BBB still needs to rate the company.
Sample Reviews and Ratings from Customers
The company makes filing a claim difficult and makes it seem as if the insured doesn’t have enough insurance to file a claim.
I have had Trexis for 12 months with full insurance on both vehicles. The payout was very reasonable, and they were on it from day one. I highly recommend them.
Canceled the policy. Get better policy elsewhere, agents can answer questions, and the website is easy.
So far, the most aggravating company to deal with. I figured out they hire through a temporary agency for their employees, and it would not surprise me if they hired temps for their accounting and billing including their IT and website management. The overall experience dealing with this place felt like they are inexperienced. Currently looking to switch insurance.
Let start by saying Amy called my financial institution and told them I had agreed to total out my vehicle they need a copy of the title to mail a check. Well, my vehicle is even totaled and to beat it all the appraiser never came out to look at my vehicle and my vehicle has never been to the Bodyshop, and he wrote an estimate for parts that aren’t damaged 50k dollars more. So now my lien holder want cash the check because they think the vehicle will have a branded title The worst company ever.
Source: Yelp and BBBConclusion
Overall, Trexis Insurance is reputable in insurance products and services. The company’s commitment to personalized service and risk management resources makes it a great choice for businesses and individuals seeking comprehensive coverage options. One of the key strengths of Trexis is its commitment to providing personalized service to its customers.
However, there appears to be a need for more credible information about Trexis Insurance. We could not find many positive reviews online, which denotes that the company might not be trustworthy. Furthermore, the company needs to provide more information about its coverage options or claims process for customers to decide about purchasing a policy from them.
FAQ's
Who owns Trexis insurance?
The insurance carrier’s parent company, Alfa, is a well-established and reputable organization that provides affordable, dependable, and steady insurance services in the United States.
What company is Trexis insurance?
Trexis is a carrier in the Foreign Driver’s License market, providing competitive rates for their clients and various services such as customer service representatives, claims adjusters, quote summaries, and a mobile application.
What states does Trexis insurance cover?
They provide their service in Coverage is provided in 11 states, including Alabama, Arkansas, Georgia, Indiana, Kentucky, Missouri, Ohio, South Carolina, Tennessee, Texas, and Virginia.
How do I pay my Trexis bill?
The Trexis bill can be paid through the local Alfa Office or Agent.



Sources
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