Security First Insurance Reviews 2023
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Last Updated: June 27, 2023
Overview
- No of ratings: Clearsurance (2.13), Google (3.9), Avg ratings (3.015)
- No of reviews: Clearsurance (65), Google (1,653), Total (1,718)
- Address: Ormond Beach, FL
- Phone number: +18773339992
About Security First
Security First Insurance is one of the largest homeowner’s insurance companies that primarily focuses on providing property and casualty insurance solutions. Founded in 1984, the company is headquartered in Ormond Beach, Florida, and operates primarily in the state of Florida. One of the key areas of expertise for Security First Insurance is homeowners’ insurance. The company offers a range of coverage options for homeowners, including protection for dwellings, personal property, liability, and additional living expenses. Their policies are designed to safeguard homes against risks such as fire, theft, vandalism, and natural disasters like hurricanes.
Security First Insurance aims to provide comprehensive coverage and exceptional customer service to its policyholders. They strive to make the insurance process easy and accessible, offering online quotes and convenient policy management tools. The company focuses on delivering timely claims handling and efficient assistance to homeowners in times of need.
Security First Homeowners' Insurance
Security First Homeowners’ Insurance is a product offered by Security First Insurance, specifically designed to provide comprehensive coverage for homeowners, protecting their properties and belongings from various risks and perils. With a focus on addressing the unique challenges faced by homeowners, Security First Insurance aims to offer tailored coverage options that meet the specific needs of each policyholder.
This insurance provider typically includes protection for dwellings, personal property, liability, and additional living expenses. This means that in the event of covered damage to your home, such as those caused by fire, theft, vandalism, or natural disasters like hurricanes, the insurance policy may provide financial assistance to repair or replace your property. It may also cover your personal belongings, including furniture, electronics, and other valuables.
Policies Offered
- Flood Coverage
- Equipment Breakdown
- Identity Theft Protection
- Roof Deductible Endorsement
- Dog Liability
- Personal Injury Liability
- Increased Replacement Cost on Dwelling
- Scheduled Personal Property
- Golf Cart Physical Damage and Liability
- Screened Enclosure/Carport Coverage
- Increased Special Limits Coverage
- Equipment Breakdown and Service Line Enhancement
- Computer Equipment
- Personal Property Replacement Cost Loss Settlement
- Roof Surfaces Payment Schedule Endorsement
- Special Personal Property
- Florida Condo Insurance Coverage
- New Construction Homes
- Older Homes
Discounts
- Water Leak Detection Credit
- Senior Citizen Credit
- Secured Community Credit
- Actual Cash Value Roof Loss Settlement



Pros and Cons
- Localized Expertise
- Timely Claims Handling
- Good Customer Service
- Limited Availability
- Pricing
- Limited Policy Offerings
Security First Insurance Ratings
Companies | Ratings |
---|---|
Better Business Bureau | A+ |
A.M. Best | No ratings |
Demotech | A |
What Customers are Saying about Security First
Theresa Garcia made my whole day with her great attitude and attention to detail when I asked questions. She seemed very knowledgeable and professional. She is a great example of what customer service can and should be.
This company has nearly tripled its rates in three years with no rationale (no claims and/or adjustments to policy). NOT recommended.
We have been back and forth with them since May of 2020. Have called about 6 times and we get the same response (we put a stop check in order and will send you it out) but still absolutely nothing. Gonna have to take it up with the dept of financial services for fraud since they are holding the check.
Dana was simply amazing. I mean from start to finish on a stressful project he alleviated all my stress. Great communication, efficient work ethics and he was very thorough. Highly recommend!!
These people tried to rob my money. They gave me a high price for my home insurance and accepted, after that they send a letter adding more than $600 … I ran like crazy looking for another company and thanks God I found State Farm,. and they gave me a price $1,100 cheaper!



Security First Vs Other Companies
Security First | American Integrity | Edison | |
---|---|---|---|
States | Florida | Florida | Florida |
Coverage | Home | Home | Home and others |
BBB rating | A+ | A+ | Not rated |
Years of experience | 39 years | 17 years | 18 years |
Claims reporting | 24/7 | 24/7 | 24/7 |
Bundling discounts | NA | Available | NA |
Conclusion: Is It the Right Choice for You?
Despite having a favorable rating from the Better Business Bureau (BBB), Security First lacks a rating from AM Best, a widely recognized rating agency in the insurance industry. Additionally, the company has accumulated over 30 complaints registered through the BBB. Security First also offers somewhat limited coverage options. However, the most concerning aspect is the significant number of negative customer reviews. Taking all of these factors into consideration, we are inclined to express hesitation in affirming Security First as a reputable insurance company at present.
Frequently Asked Questions
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Are the coverage options provided by Security First Insurance comprehensive?
While Security First Insurance offers coverage options in various insurance categories, some customers have noted that the coverage options may be somewhat limited compared to other insurance providers. It is advisable to review the policy details and discuss specific coverage requirements with a Security First Insurance agent.
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How reliable is Security First Insurance based on customer reviews?
It is important to consider customer reviews when evaluating an insurance company. Security First Insurance has received a significant number of negative customer reviews, which raises concerns about their service quality and customer satisfaction. It is recommended to consider these reviews along with other factors when making a decision about insurance coverage.
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Can I customize my insurance policy with Security First Insurance?
Security First Insurance may offer some degree of customization for insurance policies. However, the extent of customization options may vary depending on the type of policy and specific coverage requirements. It is advisable to consult with a Security First Insurance agent to determine the available customization options.
Highlights
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