This Safeco Insurance Review by Agency Height will help you understand the policies, products, and ratings of the carrier so that you can make an informed decision before subscribing to any of their services.
Overview
No of reviews: Clearsurance (1,143), Yelp (229), Trustpilot (11) BBB (1,950) Total (3,333)
No of ratings: Clearsurance (4), Yelp (1.5), Trustpilot (2.8) BBB (1.5) Avg Rating (2.7)
Safeco Insurance Reviews: Is it Your Ultimate Choice?
Choosing a reliable insurance carrier can be an arduous process as many carriers out there claim to be the best. Many insurance companies offer a vast array of insurance policies to choose from. You must bring your policy from a reputed and reliable company so that you do not have to face any difficulty in the future. Continue reading to decide whether you would like to apply for a quote from Safeco Insurance for your home, auto, motorcycle, and boat insurance.
Multiple discounts on different home and car insurance products.
User-friendly website.
Low insurance cost for young drivers.
Flexible billing options.
Transparent pricing
Low customer–service satisfaction.
No direct system to get quotes.
Does not offer Life Insurance Products.
Does not reward loyal customers.
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About Safeco Insurance: Is it the Best of All?
Safeco specializes in providing insurance for individuals and businesses. The company has been in operation since 1923 and is located in Seattle, Washington.It provides a variety of insurance products, including auto insurance, homeowners insurance, motorcycle insurance, boat insurance, and more. Safeco also offers a variety of home and car insurance discounts and perks to its policyholders including safe driver discounts, multi-policy discounts, and many others.Safeco offers several discounts to young drivers. It also has the first accident forgiveness term in their auto policy.
Liberty Mutual, Safeco’s parent company, is an insurance powerhouse and the sixth-largest auto insurance seller. While Safeco has a B rating from the Better Business Bureau (BBB), their customer ratings could be better, with many evaluations concentrating on poor claims administration or customer service concerns. According to J.D. Power, their overall customer satisfaction rating is medium.
Reviewer
Average Rating
Safeco Rating
Remarks
JD Power
872 out of 1000
870
JD Power’s auto claim satisfaction study indicates that Safeco has below average customer service satisfaction.
NAIC
1.0
1.33
Safeco is rated 1.33 by the National Association of Insurance Commissioners (NAIC), higher than the national average of 1.00. This indicates customers of Safeco Insurance commonly express dissatisfaction with payments or claim processing delays.
A.M Best
A
A.M Best rated “A” in terms of financial strength, indicating that Safeco has an “excellent” ability to pay out claims.
Safeco Insurance Products and Services
Safeco provides various options, but their main focus has been on:
Safeco provides various types of coverages for home insurance. And by bundling policies, you can save more on your average home insurance cost.
Safeco offers you the freedom to choose your deductibles to get more discounts. You can choose your deductible amount based on how much you’re willing to pay in a covered claim: the higher your deductible, the lower your premium. Deciding carefully on your home insurance deductible can be a smart move to get more offerings in the future. For example: if you have a claim on your house, your deductible is the amount you pay out of your pocket to fix it. If your deductible is $500 and your repair expenses are $2,000, you’ll pay $500 and Safeco will cover the remaining $1,500.
Car Insurance and Discounts
Safeco provides conventional coverage options, including liability, uninsured motorist, comprehensive, and collision, and a variety of extra coverage add-ons to complete your car insurance policy. These include new car replacements, lower deductibles, and coverage for 24-hour roadside assistance. Safeco’s regular vehicle coverage also comes with a few extra benefits.
You can get discounts by insuring multiple vehicles under the same policy. In order to get the best possible rates, be sure to keep your driving record clean and free of any accidents or driving violations. Check on the top car insurance companies that provides multiple discount policies.
Safeco offers a variety of products to safeguard other aspects of your life, from classic automobile insurance to umbrella insurance. You can explore different coverage options and tailor your policies with your requirements.
Business Insurance
Renters Insurance
RV Insurance
Pet Insurance
Personal Umbrella Insurance
Condo
Landlord Insurance
Safeco Coverage Options
Home
Auto
Others
Dwelling
Medical Payments
Umbrella
Personal Property
Property Damage
Classic Car Coverage
Personal Liability
Collision
Valuable Article Coverage
Comprehensive
Guaranteed Repair Network
New Vehicle Replacement
Equipment Breakdown Coverage
Rental Car Reimbursement
Current Sample Reviews of Safeco’s Customers
We use Safeco for our house insurance, and we had the best experience ever with a major claim. A burst wall pipe in our unit caused major water damage, which completely wrecked the property. Safeco was awesome every step of the way.
I always keep checking on insurance rates to make sure I’m getting the most for my money. I purchased a bundle for cars and houses and wow I have a great rate as I keep checking other places just for information and, wow, nothing beats my rating with Safeco. It’s still on top for me.
They have good coverage at a decent price. Our insurance agent recommended them for people like us that have an excellent driving record. It covers everything we need at a discounted rate.
Safeco insurance employees are bad at responding to calls. My son totaled his car in April. It’s now May and the Safeco adjuster just called and got mad at me for calling him repeatedly today (he never answers his phone, it just goes to his VM and he doesn’t call back.)
The Bottom Line: Should You Go with Safeco Insurance?
When you search for any insurance, among the first things you should consider are coverage options and opportunities to save money. While Safeco doesn’t have the cheapest prices, you can get plenty of discounts that allow you to save without skimping on the quality of your policies.
Overall, considering its financial stability, mediocre customer satisfaction ratings, and discounts, Safeco is a good choice for some drivers but might not be the best option for everyone. Ultimately, we scored Safeco 3 out of 5 stars.
If you find this insurance carrier review informative, you should check out our other insurance carrier reviews. By looking through them, you will be able to get a more holistic view of the pros and cons of each company. This way, you can make a more informed decision when choosing your next insurance provider.
If you’d like more information and direct help, visit Agency Height to find the most convenient agent to consult with.
Frequently Asked Questions
Is Safeco good about paying claims?
A.M Best has given Safeco an A in financial strength. Although Safeco has a mediocre customer rating, it has a good record of paying claims.
Does Safeco provide first accident forgiveness?
Accident forgiveness is available to Safeco vehicle insurance clients. Safeco accident forgiveness covers one at-fault accident every few years, and it’s free if you’ve been a Safeco client for a long time with no at-fault accidents or violations.
What are the specific types of insurance Safeco offers?
Safeco specializes in home and auto insurance. Other insurance includes: boat and watercraft, motorcycle insurance, RV and Trailer Insurance, Condo Insurance, and Landlord Insurance.