RLI Insurance Reviews

Last Updated: March 12, 2023

TLTR: This review article will help you choose the carrier by analyzing and comparing different factors that might affect your decision-making process in selecting a policy.

About the Carrier

RLI is a leading American insurer focused on niche property, casualty and surety markets. Headquartered in Peoria, Illinois, the company offers an extensive range of products – from umbrella insurance to Hawaii renters’ coverage – making them one of the most reliable sources for specialized commercial or individual protection.

With a network of over 3,000 independent agents across the nation and recognition as an insurer in the $1-$1.25 billion (about $4 per person in the US) category by A.M Best, RLI is one of leading specialists in commercial and personal coverage with access to select areas such as Hawaii hurricane insurance – providing individuals with more personalized experiences when managing their policies. This niche provider also offers reliable surety bonds alongside property casualty plans making them even more appealing for prospective customers looking for comprehensive protection at competitive rates

For homeowners, RLI currently only offers policies in Hawaii. However, the company has offices across California, Georgia, Illinois, Washington, and more.

Pros and Cons

• Strong financial rating
• Specialized insurance products
• Quick claims processing
• Excellent customer service

• Limited coverage options
• High premiums
• Limited availability
• Limited online resources

RLI Insurance Products

Business Insurance

RLI’s business insurance solutions help companies and professionals manage a wide range of risks and exposures encountered in today’s business environment.

Business Owners Insurance

• Captives
• Casualty Insurance
• Construction Insurance
• Management and Professional Insurance
• Marine Insurance
• Property Insurance

Personal Insurance

RLI’s personal insurance solutions protect individuals and the things they care about most to provide peace of mind when facing life’s unexpected events.

• Homeowners’ business Insurance Coverage
• Personal Umbrella Policy

Surety Insurance

RLI offers a full range of commercial and contract surety products to meet diverse and unique customer needs.

• Commercial Surety
• Contract Surety

RLI Insurance Discounts

RLI’s discounts are not easily accessible to the public, however many carriers provide a variety of savings on similar protections. Popular options include:

• Burglar alarm discount: Offered to homeowners insurance customers who equip their homes with burglar alarms or other security systems.
• New construction discount: Offered to homeowners insurance customers who purchase newly built homes.
• Safe premises discount: Offered to business owners insurance customers whose places of work provide a safe environment for workers and customers.
• Proximity to fire station discount: Offered to homeowners insurance customers who live close to a fire station.
• New roof discount: Offered to homeowners insurance customers whose homes come with new or recently updated roofs.

An independent insurance agent can provide you with the expertise and resources necessary to maximize your savings when investing in RLI. Through tailored quotes, discount info and more, they are well-equipped to answer all of your questions regarding this coverage option. 

Third Party Reviews and Ratings

Despite catering to a select commercial niche, RLI Corp has achieved an impressive A+ rating from the Better Business Bureau (BBB), and no customer complaints have been filed in three years. With just two reviews under their belt, they managed to maintain a 3.5-star average overall – highlighting that quality is top priority for this dynamic organization.

Aside from these few ratings, there is not a lot in terms of reviews of this company. This is likely due to the nature of their business – mainly focused on commercial and very specific niche markets.

Is It Better to Use RLI Insurance Agents?

While it’s not necessarily important to use RLI insurance agents, there are some benefits to working with an agent when purchasing insurance. One of the main advantages is that an agent can provide personalized recommendations and help you navigate the insurance buying process. They can help you understand the coverage options available and recommend policies that best fit your needs and budget. Additionally, agents can help you compare quotes from different insurance companies and answer any questions you may have.

Another benefit of working with an agent is that they can provide ongoing support throughout the life of your policy. If you need to make changes to your coverage or file a claim, your agent can help you through the process and advocate on your behalf.

Ultimately, whether or not you choose to work with an agent is up to you. If you are comfortable doing your own research and purchasing insurance online, that is a valid option. However, if you would like the personalized support and guidance of an agent, that can be a valuable resource as well.

Conclusion

RLI Insurance has generally received positive reviews from customers. Many appreciate the company’s wide range of insurance options and customizable policies, as well as its competitive pricing and excellent customer service. However, some customers have reported issues with claims processing and difficulty reaching customer service representatives. Overall, RLI Insurance seems to be a reliable and reputable insurance provider that is worth considering for those in need of insurance coverage. As with any insurance company, it is important to carefully review policy details and compare quotes to ensure that you are getting the best coverage for your needs and budget.

Sources

• RLI insurance
• Business Wire
• RLI Corp