Penn National Insurance Reviews
Is It the Right Choice for You?
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Last Updated: March 13, 2023
TLTR: The purpose of this review is to provide readers with an overview of Penn National Insurance, including its rating from reputable rating agencies, the types of insurance it offers, and the benefits of each type of insurance.
Penn National Insurance Company: Should You Choose It as Your Insurance Provider?
Penn National Insurance Company is a provider of insurance products and services in the United States. The company has been in operation for over 100 years and has established itself as a trusted provider of insurance to individuals and businesses across the country.
However, even when Penn National Insurance may be a reliable and trustworthy provider, it’s important to do your own research and compare it to other carriers before deciding. The information provided in this article can serve as a starting point for your research, but it’s important to gather as much information as possible to make an informed decision about your insurance coverage.
Pros and Cons of Penn National Insurance
- Strong financial stability rating from A.M. Best and Moody's
- Wide range of insurance products
- Optional coverages available to customize policies
- Discounts available for bundling policies
- Excellent customer service, according to customer reviews
- Limited availability in certain states
- Higher premiums for some types of insurance compared to competitors
- Communication issue

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Penn National Insurance Rating
Penn National Insurance has been rated by reputable rating agencies such as A.M. Best and Moody’s. A.M. Best, a leading provider of insurance industry ratings, has given Penn National Insurance an “A-” (Excellent) rating for its financial strength and stability. This rating reflects Penn National Insurance’s ability to meet its obligations to policyholders, even in the event of unexpected losses. Moody’s has given Penn National Insurance a financial strength rating of A2, which also indicates strong financial stability.
Likewise, the company has earned an A+ rating from the Better Business Bureau (BBB), which is one of the most credible rating agencies in the industry.The A+ rating from BBB is a testament to the company’s commitment to providing excellent service and products to its customers.
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Types of Insurance Offered
Penn National Insurance offers a wide range of insurance products to meet the needs of individuals and businesses. Some of the types of insurance offered include:
Auto insurance: Penn National auto insurance provides coverage for liability, collision, and comprehensive, as well as optional coverages such as rental car reimbursement and roadside assistance.
Homeowners insurance: Penn National homeowners insurance covers damage to homes and personal property, as well as liability protection for homeowners.
Business insurance: Business insurance covers a range of risks, including property damage, liability, and business interruption.
Workers’ compensation insurance: Workers’ compensation insurance provides coverage for employees who are injured or become ill on the job. Personal umbrella insurance provides additional liability coverage beyond the limits of standard policies.
More Products
- Personal umbrella insurance
- Commercial umbrella insurance
- Renters insurance
- Condo insurance
- Business property insurance
Each type of insurance offered by Penn National Insurance is designed to provide protection and peace of mind to policyholders. The benefits of each type of insurance will depend on the specific coverage and policy details, but generally include financial protection in the event of unexpected losses or damage.
Customer Reviews and Complaints
Customer reviews of Penn National Insurance are generally positive, with many reviewers citing excellent customer service and responsiveness from the company. Some customers have also noted that the premiums are higher compared to other insurance providers.
However, there are some negative reviews regarding claims processing, with some customers experiencing delays or difficulty getting their claims resolved. Overall, Penn National Insurance has a solid reputation for customer service and financial stability.
Great company with good agents. Rates are competitive. Service on my claim was outstanding and professionally handled.
I called in a business property claim in early March. As I am in a different time zone, we had problems connecting. No response for the past 3 weeks. There is a communication issue.
Coverage is above and beyond with accident forgiveness and waiving deductible on certain things. Agent is excellent. The website is good.
Great agent, customer service and product features. Get the Penn Pac with all of the extras that is unique to this company.
Source: BBB, Google, Consumer AffairMore to Know About Penn National Insurance
Pennsylvania state law requires that all drivers carry a minimum amount of liability insurance for bodily injury and property damage. The recommended coverage amounts for Pennsylvania are:
- $15,000 per person and $30,000 per accident for bodily injury liability
- $5,000 for property damage liability
Accident forgiveness is an optional coverage offered by Penn National Insurance. This coverage allows policyholders to have one at-fault accident forgiven without their insurance premiums increasing.
In Pennsylvania, accidents generally stay on your insurance record for three years. However, the impact on your premiums may vary depending on the severity of the accident and your insurance company’s policies.
The length of time it takes to settle a car accident case in Pennsylvania can vary depending on the circumstances of the case. Some cases may be resolved quickly, while others may take several months or longer to reach a settlement.
Conclusion: Is It Right to Consider Penn National Insurance?
Penn National Insurance is a reputable insurance provider with a strong financial stability rating and a wide range of insurance products to meet the needs of individuals and businesses. While there are some drawbacks, such as limited availability and higher premiums for some types of insurance, overall, the company has an excellent reputation for customer service and responsiveness. Customers seeking insurance coverage can consider Penn National Insurance as a potential provider.
Frequently Asked Questions
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What types of insurance does Penn National Insurance offer?
Penn National Insurance offers a range of insurance products, including personal insurance such as auto, home, and umbrella coverage, commercial insurance for businesses of all sizes and specialty lines of insurance for niche markets such as agribusiness, equine, and wineries.
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Does Penn National Insurance offer online quotes and purchasing?
Yes, Penn National Insurance offers online quotes and purchasing for many of its personal insurance products, including auto and home insurance. However, commercial and specialty lines of insurance require a more personalized approach and cannot be purchased online.
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How can I file a claim with Penn National Insurance?
You can file a claim with Penn National Insurance by calling their claims department at 1-800-766-2245 or by submitting a claim online through their website. Once your claim is received, a claims representative will be assigned to assist you throughout the claims process.
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What discounts does Penn National Insurance offer?
Penn National Insurance offers a range of discounts for its personal insurance products, including multi-policy discounts, safe driver discounts, and discounts for bundling auto and home insurance. Additionally, the company offers discounts for certain professions and affiliations, such as teachers and alumni associations.
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Does Penn National Insurance have good customer service?
Penn National Insurance has a strong reputation for excellent customer service, as evidenced by its A+ rating from the Better Business Bureau. The company has a team of experienced agents who work closely with customers to provide personalized insurance solutions, and their claims department is available 24/7 to assist customers with claims.
Sources
In this Blog
- Penn National Insurance Company: Should You Choose It as Your Insurance Provider?
- Penn National Insurance Rating
- Types of Insurance Offered
- Customer Reviews and Complaints
- More to Know About Penn National Insurance
- Conclusion: Is It Right to Consider Penn National Insurance?
- Frequently Asked Questions
- Sources
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