Mercury Insurance Review 2023

Last Updated: February 23, 2023

TLTR: This article provides an in-depth Mercury Insurance review. We look closely at the coverage they offer and their customer service. Moreover, we also explore some critical pros and cons and some other essential factors to consider before deciding whether or not this company is right for your needs.

Mercury Insurance Reviews – Our Thoughts

With Mercury Insurance, you get a wide range of personal and commercial insurance coverage at a low cost. The insurance provider also offers several discounts. However, the availability varies depending upon the state.

Mercury Insurance is an excellent option for drivers with low mileage and insurance shoppers on a budget. The average insurance rates at Mercury are much cheaper than the national average. Further, it offers standard policies and extended warranties to ensure that your investment is protected.

But, if you’re looking for a company that only sells its products online, Mercury Insurance might not be the right fit. Similarly, it falls short in customer service, which, for some, might be a key consideration when selecting an insurance provider.

Overall, if cost is a significant factor in your insurance decision, Mercury is an excellent option to explore. If you live in one of the 11 states where it provides coverage, you should obtain a quote to compare it to other options.

About Mercury Insurance

Since its inception over 61 years ago, Mercury Insurance has provided customers with outstanding value for their money by combining affordable rates with high-quality insurance.

The insurance firm has more than 8,000 independent agents in 11 states and is based in Los Angeles. Established on the belief that it could provide clients with high-quality insurance products at reasonable prices, Mercury Insurance offers comprehensive coverage alternatives for cars, homes, condos, renters, businesses, and mechanical protection to the citizens of the United States.

Mercury Insurance – Pros and Cons

• Offers Rideshare insurance.
• Provides 24/7 phone-based claim reporting.
• Offers lower-than-average premiums.
• Several discount choices are available.
• Simple and easy-to-use mobile app.
• Offers competitive rideshare coverage.

• Only available in 11 states.
• There are no life insurance products available.
• Online claim filing service isn’t available, so policyholders must file the claims by phone.
• Only available through agents.

Things To Know

Mercury Insurance Products

Mercury Auto insurance

Dedicated to making purchasing auto insurance as simple as possible, Mercury Insurance is often drivers’ first pick when it comes to auto insurance. It provides collision, comprehensive, and uninsured/underinsured motorist coverage, including rideshare coverage for automobiles. Moreover, their list of popular coverage alternatives allows you to tailor a policy to your specific needs.

• Liability Protection
• Collision Protection
• Comprehensive Coverage
• Medical Payments Coverage
• Personal Injury Protection (PIP)
• Uninsured/Underinsured Motorists
• Rental Car

Mercury Homeowners Insurance

Mercury Insurance has a limited range of house insurance options, and it’s only accessible in 11 states. While Mercury offers a variety of coverage add-ons, their homeowners insurance premiums are 50% lower than the national average.

• Dwelling Protection
• Personal Property
• Extended Replacement Cost
• Additional Living Expenses
• Personal Liability Protection
• Guest Medical Protection
• Identity Theft Protection

Mercury Condo Insurance

Mercury Insurance has a variety of condo insurance alternatives that customers can customize to meet their requirements. Therefore, if you’re looking for non-generic condo insurance for your apartment, Mercury has what it takes.

• Personal Property
• Improvements
• Loss Assessment
• Additional Living Expenses
• Personal Medical Protection
• Workers’ Comp Coverage
• Condos Rented to Others

Mercury Renters Insurance

Mercury Insurance offers a range of savings to renters insurance policyholders, including Multi-Policy (Auto + Renters), Gated Community, Higher Deductible, Smoke Alarms, Security Monitoring, and Loss Free.

• Personal Property
• Additional Personal Property
• Personal Liability Protection
• Guest Medical Protection
• Workers’ Comp Coverage

Mercury Landlord Insurance

Property owners who rent out single-family homes, duplexes, triplexes, and fourplexes can get landlord insurance from Mercury Insurance to protect themselves against financial loss caused by damage to the premises. Moreover, Mercury Insurance also offers coverage for permanent structures on land, such as a shed or garage.

• Dwelling
• Additional Replacement Cost
• Other Structures
• Personal Property
• Fair Rental Value
• Premises Liability
• Medical Payments
• Personal Injury
• Loss Assessment
• Service Line Protection
• Home Systems Protection

Mercury Business Owners Insurance

Mercury Insurance offers business insurance coverage specifically tailored to manage the unique risks that business owners encounter. Their scope ranges from coverage for property, business income, and ordinance or law.

• Habitual Insurance
• Lessors Risk Insurance
• Small Business Insurance
• Business Auto Insurance

Mercury Umbrella Insurance

Mercury Insurance offers umbrella insurance that provides an extra layer of liability coverage to help you defend yourself against a financially crippling claim or lawsuit. Their coverage adds $1million to $5 million in additional liability to an existing house or auto insurance policy.

Mechanical Protection

Mercury Insurance’s Mechanical Protection Plan is an affordable warranty with plenty of options and choices for drivers. For those who can afford to purchase a vehicle service plan upfront, the price for Mercury’s extended warranty cannot be beaten!

Mercury Business Auto Insurance

Mercury Insurance offers a commercial auto insurance policy that can be tailored to meet your company’s specific needs. With their versatile and economical insurance policies that cover a wide range of industries and vehicles, you can be assured of finding a policy that would best suit your needs.

Mercury Insurance Cost

For most policies, Mercury’s average prices are slightly less costly than the national average. However, depending on your unique circumstances, such as your claims history and the coverage you choose to include in your policy, the price you pay may be higher or lower than the average.

In addition to competitive rates, Mercury Insurance offers a range of discounts on its policies to help customers save money. These include multi-policy discounts, autopay, pay-in-full discounts, and discounts based on driving behavior, claims history, and safety equipment features.

The best way to save on your insurance policy is by talking with an agent or going through the quote process. Talk to an agent and figure out what discounts you qualify for, and evaluate your policy once a year for further savings. The more information you have about your policies, the better.

 

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Mercury Insurance Reviews and Ratings

“I just bought it, and thus far, it’s been a great experience. The rates were reasonable, and the coverage was adequate.”

“Since I purchased my insurance from them, I’ve been quite satisfied. I like how the app displays my driving experience.”

“The procedure of filing a claim was simple, and Mercury aided in a swift and painless settlement. Renters Insurance from Mercury is very affordable.”

“I had a minor accident, and I called Mercury, and they made everything so easy for me to get my car fixed. I got my car fixed, and you couldn’t even see where I was hit.”

“Insurance rates go up without considering your unique circumstances, years of loyalty, or good record. An algorithm controls your rates, and that’s it.”

“Great insurance that is both quick and inexpensive. This insurance coverage was simple to set up, and the app appears to be simple to use. However, customer service isn’t the best.”

Source: Mercury Insurance Yelp Reviews, Mercury Insurance Google Reviews

Third-Party Reviews

According to the J.D. Power U.S. 2021 Insurance Digital Experience Study, Mercury Insurance provides the top overall digital shopping experience of all insurers in the segment.

Mercury’s app is simple and intuitive, making it easy for customers to pay their bills. The company has received 4.7 out of 5 stars in the App Store and 4.2 stars out of 5 in the Google Play Store.

Conclusion

Our Rating – ⭐️⭐️⭐️⭐️

Mercury Insurance is a major provider of insurance policies with over 61 years of expertise. However, keep in mind that Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas, and Virginia are the only states where the company offers insurance. Mercury might be the perfect fit if you’re looking for an insurance company that provides a range of insurance policies at low prices.

It’s important to know that the cost of coverage may vary depending on which state it’s offered and what types are required. Nonetheless, you may want to request a quote from Mercury and compare it with other providers before choosing your insurance policy.

Sources: Mercury Insurance, Yelp, U.S. News, ConsumerAffairs, App Store, Google Play Store, J.D. Power U.S. 2021 Insurance Digital Experience Study

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