MAPFRE Insurance Reviews 2023

Last Updated: March 15, 2023

TLTR: This review article will help you choose the carrier by analyzing and comparing different factors that might affect your decision-making process in selecting a policy.

About MAPFRE: Is it the Right Choice?

MAPFRE Insurance is a reputable insurance provider that was founded in 1972. The company has grown over the years to become one of the largest insurance providers in the world, with presence in over 100 countries. MAPFRE is to provide customers with the best possible insurance coverage, with a focus on ethical and sustainable business practices. The company is financially strong, and has a strong commitment to innovation, customer service, and community involvement, making it a reliable and trusted choice for insurance coverage.   

Additionally, the company offers discounts for safe driving, multi-car policies, and other factors that can help customers save money on their insurance premiums. 

Overall, MAPFRE Insurance is a solid option for those in need of insurance coverage. As with any insurance company, it is important to carefully review policy details and compare quotes to ensure that you are getting the best coverage for your needs and budget. 

MAPFRE Insurance – Products and Services

MAPFRE Insurance is a major insurance provider that offers a range of insurance products. Here are the different types of insurance coverage offered by MAPFRE: 

• Auto Insurance: MAPFRE provides car owners with extensive coverage options, ranging from liability protection to collision and comprehensive insurance. To reward safe driving habits and loyalty, the company offers discounts on multiple policies and other incentives. 
• Homeowners Insurance: MAPFRE’s homeowners’ insurance policies protect you from the unknown. Our coverages defend your home and belongings from fires, theft, natural disasters – even legal liabilities if someone gets hurt on site. Peace of mind is only a policy away! 
• Renters Insurance: MAPFRE’s renters insurance policies offer secure protection of your property and belongings, liability coverage to ensure you’re safe in case an accident occurs, as well as additional living expenses if any unforeseen damage makes it impossible for you to continue staying at your rental. 
• Condo Insurance: MAPFRE’s condo insurance policies provide comprehensive protection for your home, including coverage of the structure and possessions inside it, as well as liability against accidents occurring in or away from the premises. 
• Business Insurance: MAPFRE offers a range of commercial insurance products, including general liability insurance, professional liability insurance, commercial auto insurance, workers’ compensation insurance, and business property insurance. 
• Umbrella Insurance: MAPFRE’s umbrella insurance plans are designed to keep you covered when unexpected strikes. With additional liability coverage beyond your other policies, our security blanket safeguards you from potentially significant lawsuits or claims. 
• Motorcycle Insurance: MAPFRE‘s motorcycle insurance policies cover damage to your motorcycle, as well as liability coverage and optional coverage for accessories and custom equipment. 
• Boat Insurance: MAPFRE‘s boat insurance policies offer coverage for damage to your boat, as well as liability coverage and optional coverage for accessories and personal belongings. 

Auto Insurance Discounts

• Annual Mileage Discounts
• Multi-Car Discounts
• Good Student Discount
• Student Away From Home Discount
• Shop Smart Discount
• Green Discount
• Clean in three discount
• AAA Member Discounts
• MAPFRE DriveAdvisor
• Get a Quote Right Away 

Pros and Cons of MAPFRE Insurance

• Offers 24/7 claims reporting and a prompt claims response time frame.
• Average premiums tend to be much lower than the national average
• Availability of local agents
• The website is available in Spanish as well
• Has strong financial stability

• Some coverages are not available nationwide.
• Limited online quoting
• No discounts listed online

Sample of customer reviews

Transferring my insurance policy covering my three autos was very easy. However, it was the excellent rate which saved me almost $500 and conducting the transaction through AAA. Plus as my AAA agent was able to find me the best rate, and the best way to make payment which saved me additional money! 

Wanda was wonderful!!! 

We were out of state, and our car was going to expire in a few weeks. I called commerce and spoke to Wanda and she made everything seem so easy. I will be singing her praises for a long time. Thank you again, Wanda. 

Amazing agent.  

Mr. Joe Casparriello has shown an extreme sense of professionalism and patience. AAA can be proud for employing such talented and nice people. 

The price that I was quoted for the vehicles I have, and how awesome my agent was taking care of everything and her knowledge. Thank you. 

They continue to send me information for another customer (I am not a customer of this insurance company). 

Third-party reviews

MAPFRE has been accredited by the BBB (Better Business Bureau) since 2007 and currently holds an A+ rating. This indicates that MAPFRE is strongly commitment to resolving customer complaints and has a good track record of customer satisfaction. 

Similarly, A.M. Best has given MAPFRE a rating of A (Excellent), which indicates that the company has a strong financial position and is able to meet its obligations to policyholders. 

MAPFRE has received a 3 out of 5 overall customer satisfaction rating in J.D. Power’s 2021 U.S. Auto Insurance Study. This places MAPFRE “about average” category in terms of customer satisfaction compared to other auto insurance providers. 

MAPFRE has been included in Consumer Reports’ auto insurance ratings, which are based on factors such as customer satisfaction, claims satisfaction, and policy pricing. MAFRE received a rating of “Very Good” for claims satisfaction, but a rating of “Fair” for both price satisfaction and overall satisfaction. 

The National Association of Insurance Commissioners (NAIC) maintains a complaint database that tracks the number of consumer complaints received by insurance companies. The NAIC Complaint Index calculates a company’s complaint ratio, which is the number of complaints received relative to the company’s size. MAPFRE’s complaint ratio is lower than the national average, indicating that the company receives fewer complaints compared to other insurance providers. 

These third-party reviews can provide a more complete picture of MAPFRE‘s reputation and customer satisfaction. However, it is important to note that individual experiences with insurance providers can vary widely, and it’s always a good idea to do your own research and consider multiple sources of information before making a decision. 

Conclusion

MAPFRE insurance provides an extensive range of coverage plans and independent agents, making it an excellent choice for auto or home insurance. With a variety of helpful extras, plus plenty of positive customer feedback to back up its services, this insurer can satisfy your requirements while fitting within your budget.  

At MAPFRE there are many coverage options available; yet cost-effectiveness and overall service may not measure up against other alternatives on the market. To identify your most suitable policy choice, we recommend exploring different companies and making comparisons across offerings – to make an informed decision that aligns with your unique needs! 

Sources

• Yelp
• Trustpilot
• MAPFRE Insurance