Hiscox Insurance Reviews 2023

TLTR: In this comprehensive review of Hiscox Insurance, we’ll take a closer look at the pros and cons of choosing this leading insurance provider, the products and services it offers, third-party reviews, and what customers have to say about their experiences.

Hiscox Insurance: Small Business Insurance Expert

With over a century of expertise, Hiscox Insurance is an international leader in providing tailored coverage solutions to meet the various needs of individuals and businesses worldwide. Offering services across a spectrum of industries since 1901, they are now servicing customers from 190 countries with 14 global offices.

Hiscox Insurance prides itself on offering customized insurance solutions for businesses of all sizes, from small startups to large corporations. The company’s underwriters and risk experts work closely with clients to understand their unique risks and develop customized insurance policies to meet their needs.

Hiscox Pros and Cons

• Tailored insurance solution
• Flexible payment options
• Global reach (coverage available in 48 states)
• Rated A- by BBB

• Higher premiums
• Limited coverage option

Product and Services

One of the key strengths of Hiscox Insurance is its focus on innovation and technology. The company has invested heavily in digital platforms and tools to streamline the insurance buying process and make it easier for customers to manage their policies online.

Hiscox Insurance has also developed several industry-leading insurance products, including CyberCare, a comprehensive cyber insurance policy for businesses, and the Hiscox Global Flying Doctor, which provides emergency medical evacuation and repatriation services for travelers.

Here’s a list of core products that Hiscox insurance provides:

• Business Insurance
• General Liability Insurance
• Professional Liability Insurance
• Errors and Omissions
• Cyber Security Insurance
• Workers Compensation

Sample of Customer Reviews

Customer reviews can provide valuable insights into the experiences of others who have used Hiscox Insurance. One popular review site, Feefo, has over 1,300 reviews of Hiscox Insurance, with an average rating of 4.7 out of 5 stars. But you can go through different customer rating platforms for genuine customer reviews. Here are some of the samples:

The agent answered my questions and gave precise and informative answers. It is very easy to obtain insurance.

It was extremely quick and efficient purchasing insurance through Hiscox.

One thing I don’t like about Hiscox is their system issue problem. I was forced to cancel and purchase a new policy due to their system failure issue.

My experience was smooth., cCustomer service was professional. I didn’t feel rushed, it was a pleasure talking with customer service.

These guys make it easy to do business with them. Their affordable premium and the fact that they allow you to speak with a representative in minutes, it’s simply amazing.

Looking to obtain a policy for my property management company, Hiscox was the first option relayed by Google. The website prompted that I enter some information to produce a quote. If only it were so easy. The website instead gave me a reference number and asked me to call to receive the quote. After so much of call and hustle, I was told there was no insurance for property management business.

Source: Google, BBB, Feefo, Clearsurance

Top Industries Served by Hiscox

Hiscox Insurance has a wide range of insurance products tailored to meet different industries’ specific needs. Some of the top industries that Hiscox provides its services

• Architects & Engineering
• Beauty
• Contractors
• Consulting/Freelancing
• IT/Technology
• Landscapers
• Marketing

Whether you’re a small business owner or the CEO of a large corporation, Hiscox has insurance solutions that can help protect your business against a variety of risks. With its deep understanding of the unique challenges businesses in these industries face, Hiscox provides customized insurance solutions that meet each client’s needs.

Third-Party Review

Hiscox Insurance has been rated by several credible rating agencies, including A.M. Best and the Better Business Bureau (BBB).

Hiscox Insurance has demonstrated its financial strength and stability by acquiring an A (Excellent) rating from a leading global credit -rating agency, A.M. Best, which evaluates insurers’ performance around the world.

The Better Business Bureau (BBB) is a non-profit organization that aims to promote marketplace trust and transparency by evaluating and rating businesses based on their customer service, integrity, and business practices. Hiscox Insurance has an A- rating from BBB, indicating its track record of delivering high-quality customer service, and promptly and satisfactorily resolving customer complaints.

Overall, Hiscox Insurance is a reputable and financially stable insurance carrier with a strong track record of delivering tailored insurance solutions and excellent customer service. With its global reach and focus on innovation, Hiscox Insurance is well positioned to meet the evolving insurance needs of businesses and individuals worldwide.

 

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Conclusion: Our Verdict

Hiscox Insurance is a global insurance carrier that provides tailored insurance solutions for individuals and businesses across various industries. While choosing Hiscox has pros and cons, the company has built a reputation for strong customer service and innovative insurance products.

Before choosing any insurance carrier, it’s important to research the products and services offered, third-party reviews, and customer feedback. With this information, you can make an informed decision about whether Hiscox Insurance is the right insurance carrier for your needs.

Source

BBB

Feefo Review

Hiscox Insurance