GEICO Insurance Reviews 2023

Last Updated: March 22, 2023

TLTR: Agency Height here presents a brief review of GEICO insurance. We outline the pros and cons of choosing GEICO as your insurance carrier. By the end, we think you’ll have a good idea of whether GEICO is right for you.

GEICO Insurance Reviews – Our Thoughts

GEICO (The Government Employees Insurance Company) is one of the top insurance companies that come to mind when someone says “insurance.” You probably know the company through its beloved GEICO Gecko®. GEICO is mostly popular for its auto insurance policies. In fact, they insure more than 30 million vehicles, according to their company’s website data.

About GEICO

GEICO is a private insurance company headquartered in Chevy Chase, Maryland. GEICO—The Government Employees Insurance Company—initially targeted federal employees and military personnel. Today, its reach goes beyond the United States, with locations in the U.K., Belgium, Germany, Spain, and Italy.

GEICO was founded in Fort Worth, Texas in 1936 by Leo and Lillian Goodwin amid the Great Depression. Over time, GEICO attracted a pool of investors with notable figures like Warren Buffet, who bought GEICO stock in 1951.

Roughly three decades after its establishment, the company hit its 1 million policies-in-force (PIF) mark in 1964. As of 2019, GEICO has passed the 17 million PIF mark.

Pros & Cons of Choosing GEICO

• Excellent ratings from credible organizations
• Second largest auto insurance company in the U.S. after state farm
• Attention to customization of policies tailored to your individual needs
• Wide coverage options under 1 umbrella
• User-friendly, detailed website interface
• Very affordable premiums for low-risk customers
• Variety of discounts
• Broad reach with insurance products in all 50 states
• Experience and credibility

• Reportedly, can be difficult to reach
• Automated chats are off-putting for those seeking human conversation
• Website may be overwhelming for some
• Policy rates are high for those with poor credit or DUIs

GEICO Products

GEICO is primarily positioned as a car insurance company. It describes itself as an insurance company for your car and more. As a result you can find plenty of GEICO car insurance reviews online.

GEICO offers policies in four categories: vehicle insurance, property insurance, commercial insurance, and miscellaneous insurance options. Let’s take a closer look at what each of the categories includes:

GEICO Insurance Reviews And Ratings

A Sampling of Customer Reviews

Now, let’s look at what their customers have to say about GEICO.

I want everyone to know that since switching to GEICO, I’ve saved $100 each month on auto insurance. In today’s economy, $100 can be used for a variety of purposes. I’m really pleased with the quality of the service and the premium. I also switched my home insurance and saved $200 per year.

The customer service representative who assisted me with obtaining insurance for my husband’s motorcycle was highly knowledgeable and helpful. The online quote process was simple and painless.

It’s difficult to reach humans over the phone. I spent a half-hour on hold, waiting for an insurance agent to answer a simple question. My declarations page and invoice should have both included the answer to my questions.

Geico is one of the few companies where the phrase “we value the client” isn’t just a statement on the website. Every claim and engagement with Geico have left me impressed, and there is nothing more they could have done to make my experiences as pleasant as possible. Insurance isn’t the type of service I’d expect to have strong brand loyalty, but they’ve managed to do so.

The method for paying insurance premiums online and setting up automatic payments is not user friendly. I spent too much time trying to figure out how to make online payments and set up automatic payments.

Thank you to whoever came up with the concept for the “Happy Half-Birthday” email – it was the cutest email I’ve ever received from a company, and it sure made me smile!!

Source: Google, GEICO Facebook Comments, GEICO Website Reviews, Yelp

A Sampling of Third-Party Reviews

The above ratings indicate that GEICO has good business practices and a superior ability to fulfil insurance claims obligations.

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GEICO Insurance Discounts

Conclusion

Overall, we rate GEICO very positively. With a large customer base and a lot of experience, GEICO definitely has the makings of a great insurance carrier.

GEICO has a rich history dating back to the 1930s and over the years has had its share of ups and downs. The company has set industry standards and overcome many challenges to be one of the top insurance companies. It’s safe to say that you will be in good hands with GEICO!

GEICO can be a trusted choice for all your policy needs, including auto insurance, bundling auto and home insurance, or other policies you might want all under one roof. As per GEICO home insurance reviews, and car insurance reviews, there is more positive feedback than negative. However, only you can determine what’s best for you! If you want to learn more about other U.S. carriers or have more questions, get in touch with us today.

Sources 

• GEICO 
• Better Business Bureau 
• AM Best 
• Geico’s Facebook

Agency Height is an insurance platform connecting insurance agents with clients. We aim to make life easier for buyers and sellers of insurance. We also provide support and guidance to independent insurance agents in the U.S. to grow and strengthen their digital presence.