Freeway Insurance Reviews 2023

Overview

• No. of reviews: Google (83), Trustpilot (1667), ConsumerAffairs (134), Total reviews (1884)
• No. of ratings: Google (4.3), Trustpilot (4.5), ConsumerAffairs (4.8), Avg ratings (4.53)
• Address: 10003 SE Stark St, Portland, OR 97216, United States
• Phone number: +19712179615

About Freeway

Freeway Insurance is a leading provider of auto, home, and commercial insurance in the United States. With over 30 years of experience in the industry, Freeway Insurance has built a reputation for providing high-quality insurance products and excellent customer service. The company offers a wide range of insurance options to meet the needs of its customers, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage. They have different branches in different locations so you can search for freeway insurance near me to talk with an local agent near you.

Freeway Insurance also has a strong online presence, allowing customers to easily get a quote, manage their policies, and make payments online. In the freeway insurance review, we will take a closer look at Freeway Insurance and evaluate its products, services, and customer satisfaction.

Freeway Insurance Products and Services

Vehicle Insurance

• Auto
• Motorcycle
• RV/Motorhome
• Boat
• ATV
• Snowmobile
• SR-22 Insurance
• Classic Car

Property Insurance

• Homeowners
• Renters
• Mobile/Manufactured Home Insurance

Personal Protection

• Life Insurance
• Health Insurance
• Dental Insurance
• Telemedicine
• Pet Insurance
• Travel Club – AD&D

Identity Theft Protection

• Mexican Car Insurance
• Travel Club – Hospital Indemnity

Business Insurance

• Business Insurance
• Landlord
• Commercial Auto
• Rideshare Insurance

Additional Products

• Roadside Assistance
• Windshield Repair
• Car Registration Renewals
• Tire Hazard Protection Plan
• Paintless Dent Repair Plan
• Pet Health and Discount Services
• Auto Loan Refinancing
• Tax Preparation Services
• One-Stop DUI Solution

Third Party Reviews

Trustpilot reviews

Freeway Insurance has an overall rating of 4.2 out of 5 stars on Trustpilot, based on over 5,000 reviews.

Many of the reviews for Freeway Insurance on Trustpilot are positive, with customers praising the company for its affordable prices, helpful customer service, and ease of use. Some reviewers have specifically highlighted the assistance they received from individual agents, describing them as friendly and knowledgeable.

However, there are also some negative reviews for Freeway Insurance on Trustpilot, with customers expressing frustration with long wait times, delays in processing claims, and difficulty contacting customer service. Some reviewers have also criticized the coverage offered by Freeway Insurance, describing it as insufficient or unclear.

ConsumerAffairs Reviews

Freeway Insurance has an overall rating of 3.8 out of 5 stars on ConsumerAffairs, based on over 500 reviews.

Many of the reviews for Freeway Insurance on ConsumerAffairs are positive, with customers praising the company for its affordable prices, ease of use, and helpful agents. Some reviewers have specifically mentioned the convenience of being able to purchase insurance online or through a mobile app.

However, there are also some negative reviews for Freeway Insurance on ConsumerAffairs, with customers expressing frustration with the claims process, delays in receiving coverage, and difficulty contacting customer service. Some reviewers have also criticized the coverage offered by Freeway Insurance, describing it as insufficient or unclear.

BBB reviews

Freeway Insurance has a BBB rating of A+, the highest possible rating.

There are currently relatively few customer reviews of Freeway Insurance on the BBB website. However, the reviews that are available tend to be positive, with customers praising the company for its helpful customer service and affordable prices. Some reviewers have specifically mentioned the assistance they received from individual agents, describing them as knowledgeable and efficient.

It’s worth noting that the BBB is just one of many resources available for evaluating the reputation of an insurance provider like Freeway Insurance. While the A+ rating is a positive sign, it’s important to consider a range of factors when making a decision.

Conclusion

Based on the reviews available, opinion for Freeway Insurance is somewhat mixed, with some customers expressing satisfaction with the company’s affordable prices, convenient online purchasing options, and helpful agents, while others have reported difficulties with the claims process, delays in receiving coverage, and unclear coverage options. When considering reviews of an insurance provider like Freeway Insurance, it’s important to keep in mind that individual experiences can vary widely, and that reviews may not always be representative of the overall quality of a company’s service or products. Ultimately, it’s important to carefully evaluate your options, compare coverage options and prices, and choose an insurance provider that offers the coverage you need and that you feel comfortable working with.

Sources

ConsumerAffairs

Freeway Insurance

BBB