Elephant Insurance Review 2023
Is It the One for You?
Last Updated: May 24, 2023
Elephant Insurance – Pros and Cons
- Competitive rates
- Strong financial health
- Varieties of discounts available
- Affordable coverage
- Exceptional customer service
- Flexibility to bundle auto insurance with non-Elephant Policies.
- Services available only in eight states
- 24/7 phone claims reporting are not available
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| Auto Insurance | Home Insurance | Life Insurance | Umbrella Insurance |
|---|---|---|---|
| Motorcycle Insurance | Homeowners Insurance | Term Life Insurance | Covers additional liability that’s beyond your regular home and auto insurance coverage |
| Car Insurance | Renters Insurance | ||
| Condo Insurance |
| Discount Type | Rates | Who is Eligible? |
|---|---|---|
| Online Quotes Offered | 15% | For customers who begin their relationship with Elephant Insurance by requesting a quote online |
| Good Students Discounts | Up to 12% | Only for Elephant’s customers who maintain an average of B or higher grade |
| Responsible Driver | Up to 10% | For customers who have a clean driving record |
| Multi-Car Discount | Up to 27% | For Elephant’s customers who insure more than one vehicle with the insurance carrier |
| Paid-In-Full Discount | Up to 13.5% | For customers who pay their premiums in full rather than in monthly installments |
Elephant Insurance Reviews and Ratings
“I’m totally blown away by the exceptional customer service of the Elephant insurance. I had called to cancel my policy. Like every other insurance call, I was expecting a typical long-winded process on hold and then talking to someone who barely shows any enthusiasm and interest. But to my surprise, Gemma made the process so easy and smooth. I felt valued immediately. I called to cancel my policy but instead renewed it.”
“I’ve been Elephant insurance’s customer for quite a while now and have always found them easy to deal with. I had an extremely complex and fraudulent, non-fault accident. I am amazed by their service. They dealt with the situation fantastically. Highly recommend Elephant Insurance!”
“No complaints with Elephant Insurance’s services but it’s the app that is bothersome! The Elephant app just doesn’t work and it is so frustrating. The company encourages its customers to use the app as much as possible. However, whenever I try to use it, I get an error message. Other than that, they’re pretty good.”
“I’ve been a customer of Elephant Insurance for several years and it never fails to astronomically raise its premium. Every single year!”
“I’m a customer of Elephant Insurance and I think that it is an okay company as long as you don’t file the claim. However, once you file the claims, it is a stressful time from that point!”
Source: Trustpilot| Organization | Elephant Rating | Description |
|---|---|---|
| A.M. Best | A+ (Excellent) | A financially sound business that can ensure and protect your insurance. |
| The Better Business Bureau (BBB) | A+ (Excellent) | High scores imply that the BBB believes the company is functioning honestly and will respond to customer complaints. |
| NAIC Complaint Ratio | 4.12 | Smaller number of complaints indicate the swiftness of the company in addressing the customer’s complaints. Elephant Insurance’s complaint ratio is 4.12 which is quite higher than the national median. |
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Frequently Asked Questions
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How long will it take for me to receive a quote?
With Elephant Insurance, it is easy for you to get quotes. You can get an accurate quote in about 10 minutes, all from the comfort of your home.
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What types of auto insurance discounts does Elephant Insurance offer?
There are tons of discounts that Elephant Insurance offers. You can get a discount for insuring multiple cars, paying your policy in full, being a responsible driver and many more.
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Is it possible for me to add or remove the coverage in the middle of policy?
Absolutely! You can add or cancel any coverage you like from your online account.
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