Asurion Insurance Reviews 2023
Insurance For Your Favorite Gadgets
Last Updated: April 24, 2023
Pros and Cons
- Wide range of coverage options
- Quick and easy claims processing
- Coverage for various types of damage and device malfunctions
- Refurbished or replacement devices is offered
- Can be expensive
- May require deductible payment for certain claims
- Limited coverage options for older or less popular devices
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Sample of Customer Reviews
The tech arrived at my place of work, took the phone to his vehicle, and repaired it in 20 minutes. Very convenient.
Very very helpful. My claim was accepted right away, and the new phone was at my doorstep in less than 24 hours.
Every part of this was an easy experience, and the technician was extremely professional.
The technician went above and beyond. He explained everything step by step and what was happening, and what to expect. Very friendly and very professional, if you ever want a technician to come out, I’d highly recommend him and this company.
Train people at the call center better and have them be not so pushy and manipulative, using pressure tactics and guilt trying to upsell me when they haven’t handled my issue. The first 2 people I called didn’t tell me that I had to fill out an affidavit and send a copy of my ID. Wasted my time sending me to a repair facility when I hadn’t filled out the required paperwork.
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Frequently Asked Questions
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Are there any limitations or exclusions to Asurion insurance coverage?
Yes, Asurion insurance coverage does come with limitations and exclusions. For example, some policies may not cover damage caused by intentional acts, neglect, or loss of a device due to natural disasters or war. It’s important to carefully review the terms and conditions of your policy to understand what is and isn’t covered.
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How does Asurion compare to other insurance providers?
Asurion is one of several insurance providers that offer coverage for electronic devices. Reviews indicate that the company’s claims process is generally faster than some of its competitors, but some customers have reported frustration with denied claims or poor customer service. It’s important to compare policies and read reviews carefully to determine which insurance provider best fits your needs.
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Is Asurion insurance worth the cost?
The value of Asurion insurance will depend on your individual needs and circumstances. If you have a high-end electronic device that you rely on heavily, the cost of insurance may be worth the peace of mind that comes with knowing you’re protected against damage, theft, or loss. However, if you have a more affordable device or rarely use it, the cost of insurance may not be worth it. It’s important to consider the cost of insurance against the cost of repairing or replacing your device without insurance.
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