Aflac Insurance Reviews 2023

Last Updated: March 16, 2023

When it comes to insurance, there are many options available to consumers. One company that has been providing insurance solutions for over 65 years is Aflac. Aflac Insurance offers a range of products and services, including accident insurance, cancer insurance, hospital insurance, short-term disability insurance, and life insurance. But is Aflac Insurance worth it? In this review, we’ll take a closer look at Aflac Insurance to help you determine if it’s the right choice for your insurance needs.

Overview of Aflac Insurance

Aflac Insurance was founded in 1955 by three brothers, John, Paul, and Bill Amos. The company’s name stands for American Family Life Assurance Company. Today, Aflac is a Fortune 500 company with headquarters in Columbus, Georgia. The company’s mission is to provide insurance solutions that help customers when they need it most. Aflac has become well-known for its iconic duck mascot, which has been a part of the company’s branding since 2000.

Pros and Cons of Aflac Insurance:

• Wide range of insurance products
• No medical exams required
• Fast claims processing

• Not available in all states
• Coverage may be limited
• Some policies have waiting periods

Products and Services

Aflac offers a range of insurance products and services that are designed to provide coverage in various situations.

• Accident insurance covers accidental injuries, such as broken bones, burns, and concussions.
• Cancer insurance provides benefits for cancer-related expenses, including treatments, hospital stays, and transportation.
• Hospital insurance pays benefits for hospitalization due to illness or injury.
• Short-term disability insurance provides income replacement for a limited time if you’re unable to work due to illness or injury.
• Life insurance provides a death benefit to your beneficiaries if you pass away.

 

 

Is Aflac Insurance Worth It?

Whether Aflac Insurance is worth it depends on your specific insurance needs and budget. Aflac offers a variety of insurance products and services that can provide coverage for different situations, but you’ll need to weigh the cost against the benefits to determine if it’s worth it for you.

In the next section, we’ll take a closer look at what customers are saying about Aflac Insurance by reviewing customer reviews and ratings.

Customer Reviews and Ratings

One way to gauge the quality of an insurance carrier is to look at customer reviews and ratings. Aflac Insurance has mixed reviews, with both positive and negative feedback from customers.

According to Aflac’s website, the company has received an A+ rating from the Better Business Bureau (BBB), which is a good indication of the company’s commitment to customer service. However, on BBB’s website, the company only has a 1.5-star rating out of 5 based on customer reviews.

On Trustpilot, another review site, Aflac has a 3.7-star rating out of 5 based on over 1,200 customer reviews. Many customers praised Aflac for its fast claims processing and helpful customer service. However, some customers had negative experiences with denied claims and difficulty canceling policies.

Overall, customer reviews and ratings for Aflac Insurance are mixed, with some customers having positive experiences and others having negative experiences. It’s important to do your own research and read reviews before making a decision about which insurance carrier to choose.

Sample of Customer Review

Shantelle Derico helped me right away after I told her that I have been on the phone for the last 3 days for an hour a day and still didn’t get any answers. She explained everything to me was not rushing to get off the phone and even followed up with an email.

I ruptured my Achilles. I had outpatient surgery at a hospital. AFLAC only paid $325.00. Outpatient claim was denied, and hospital claim was partially denied because I wasn’t in the hospital 24 hours. The accident claim was denied because there was no indication as to how I ruptured my achilles. I am considering cancelling my policy.

My husband & I had Aflac life insurance for at least 20 years & just when we got to our 70’s they cancelled us for being diabetics. We’ve had major trouble securing more insurance. Finally insured us.

I was being called up so many times after I claimed my leg fracture. My appointment was addressed in time. I guess I got lucky on this.

Source: BBB, Trustpilot

Third-Party Ratings

In addition to customer reviews and ratings, Aflac has received several third-party ratings and awards that can provide insight into the company’s financial strength and reputation.

Aflac has an A+ rating from both A.M. Best and Standard & Poor’s, which are two of the leading insurance rating agencies. These ratings indicate that Aflac has a strong financial foundation and is able to meet its financial obligations to customers.

In addition, Aflac has received several awards for its commitment to diversity and inclusion, including being named one of the Best Companies for Women and one of the Best Places to Work for LGBTQ Equality.

Conclusion

In conclusion, Aflac Insurance offers a range of life insurance products and services that can provide coverage for different situations. The company has both pros and cons, and customer reviews and ratings are mixed. However, Aflac has received several third-party ratings and awards that indicate the company has a strong financial foundation and is committed to diversity and inclusion.

Whether Aflac Insurance is worth it for you will depend on your specific insurance needs and budget. It’s important to read reviews, compare quotes, and do your research before making a decision about which insurance carrier to choose.